Your data, explained clearly

nice99 Privacy Policy – Protecting Your Personal Data

nice99 takes the privacy of every Filipino player seriously. This policy explains exactly what personal information we collect, why we need it, how we use it, who we may share it with, and what rights you have over your own data under applicable Philippine law.

Effective: 2026 Philippines (en-PH) Data Privacy Act compliant
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Introduction

This Privacy Policy describes how nice99 ("we," "us," "the platform") collects, uses, stores, and protects the personal information of players and visitors who access nice99.app ("the Platform"). It applies to all registered players, account applicants, and visitors browsing the nice99 website regardless of the device or network used.

nice99 is an online gaming platform designed for adult Filipino players. Our services include Sabong, Pusoy, Color Game, JILI Slots, live casino games, and sports betting markets including volleyball and boxing, all processed in Philippine pesos (PHP). Delivering these services responsibly and legally requires us to collect certain personal information from users.

This policy is written to comply with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering or continuing to use nice99, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy. Together, these three documents form the full framework governing your relationship with nice99.

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Personal Data We Collect

nice99 only collects personal data that is necessary and proportionate to delivering the services, meeting legal obligations, and protecting the platform from fraud and abuse. The specific data collected depends on the stage of your interaction with nice99 — browsing, registration, active play, or withdrawal processing.

Identity InformationFull legal name, date of birth, gender, and nationality. Collected during account registration and KYC verification to confirm you meet nice99's eligibility requirements.
Contact and Address DetailsEmail address, mobile number, and residential address in the Philippines. Used for account communications, identity verification, and transaction notifications.
Financial InformationPayment method details including GCash account reference, Maya account reference, bank account numbers, and card details sufficient to process deposits and withdrawals. Full card numbers are not stored by nice99 directly.
Identity DocumentsCopies of valid Philippine government-issued identification documents (passport, driver's licence, SSS ID, PhilSys card, or similar) submitted during KYC verification. These are stored securely and accessed only for verification purposes.
Gaming and Betting ActivityRecords of all games played, bets placed, markets selected, wager amounts, session durations, and results. This data supports account management, dispute resolution, and responsible gaming monitoring.
Device and Technical InformationIP address, device type, operating system, browser type, screen resolution, session timestamps, and approximate geographic location derived from your IP. Collected automatically when you access nice99.
Support CommunicationsRecords of messages, queries, complaints, and responses exchanged between you and the nice99 support team through any communication channel.
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How nice99 Collects Your Data

nice99 collects personal data through three primary channels. Understanding each channel helps you make informed decisions about what information you share and how you interact with the platform.

Directly from YouWhen you complete the nice99 registration form, submit a KYC verification request, initiate a deposit or withdrawal, contact support, or update your account details, you provide information directly to nice99. This is the primary source of identity and contact data.
Automatically During Platform Usenice99 systems automatically log device information, IP addresses, session data, and gameplay activity whenever you access the platform. This collection happens in the background and is necessary for the platform to function correctly and securely.
From Third-Party Service ProvidersPayment processors such as GCash, Maya, and Philippine banks may provide transaction confirmation references to nice99. Game technology providers may share session data to assist with dispute resolution. Identity verification services may return verification results. These third-party sources supplement the information you provide directly.
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Why nice99 Uses Your Personal Data

nice99 processes your personal data only for specific, legitimate purposes. We do not use personal data for purposes unrelated to delivering and improving the platform, meeting legal requirements, and protecting both players and the platform from harm.

Purpose Data Used Legal Basis
Account registration and management Identity, contact details Contract
Identity and age verification (KYC) Identity documents, date of birth Legal obligation
Processing deposits and withdrawals Financial information, identity Contract
Game and bet delivery and settlement Account data, gaming activity Contract
Fraud detection and security Device data, transaction records Legitimate interest
Regulatory compliance and reporting Identity, financial records, activity logs Legal obligation
Responsible gaming monitoring Gaming activity, session data Legitimate interest
Customer support Contact details, support communications Contract
Platform improvement and analytics Aggregated technical and activity data Legitimate interest
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Who nice99 Shares Your Data With

nice99 does not sell your personal information to third parties. Data sharing occurs only with service providers and authorities directly involved in delivering the platform, maintaining its security, and meeting applicable legal requirements.

Payment ProcessorsGCash, Maya, GrabPay, Coins.ph, Philippine banks (BDO, BPI, UnionBank), InstaPay, PESONet, Visa, and Mastercard are provided with transaction references and identity data strictly necessary to process deposits and withdrawals on behalf of nice99 account holders.
Game and Technology ProvidersLicensed game software providers — including JILI Gaming for slots and live casino studio operators — receive session data necessary to deliver game outcomes. These providers operate under their own data protection obligations and may not use player data for purposes unrelated to game delivery.
Identity Verification ServicesThird-party KYC verification providers may process copies of identity documents and personal details solely for the purpose of confirming player eligibility and identity in compliance with applicable regulations.
Regulatory and Law Enforcement Authoritiesnice99 will disclose personal data to Philippine government agencies, financial intelligence units, law enforcement, and courts where required by applicable law, valid legal process, or regulatory directive. This is not optional — it is a legal obligation.
Corporate TransactionsIn the event of a merger, acquisition, restructuring, or asset sale involving nice99, player account data may be transferred to the acquiring entity. Players will be notified of any such change through their registered email address before the transfer takes effect.
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How Long nice99 Keeps Your Data

nice99 retains personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal, regulatory, and accounting requirements. The retention periods below are general guidelines; specific regulatory requirements may mandate longer retention in certain categories.

Account information and transaction records — including deposit, withdrawal, and betting history — are typically retained for a minimum of five years following account closure, consistent with anti-money laundering and financial record-keeping obligations applicable in the Philippines.

Identity documents submitted for KYC verification are retained for the period required by applicable law and deleted or securely destroyed once no longer legally required. Device and technical logs may be retained for shorter periods consistent with fraud detection and security purposes.

When you request account closure at nice99, your active account is deactivated. However, transaction records and identity documentation required for legal and regulatory compliance are retained for the mandated period regardless of account status. You will be informed of applicable retention periods upon requesting closure.

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How nice99 Secures Your Data

nice99 implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. While no online platform can guarantee absolute security, nice99 applies industry-standard practices appropriate to the nature and sensitivity of the data involved.

EncryptionData transmitted between your device and nice99 is encrypted using TLS (Transport Layer Security). Sensitive stored data including payment references and identity records is encrypted at rest using appropriate encryption standards.
Access ControlsAccess to personal data within nice99 is limited on a strict need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations and receive appropriate data handling training.
Monitoring and Incident Responsenice99 monitors platform systems for unusual activity, security anomalies, and potential breaches. In the event of a confirmed data breach that affects your rights or freedoms, nice99 will notify affected players and the relevant Philippine authority within the timeframe required by law.

Your responsibility: nice99 cannot protect your account if your own credentials are compromised. Keep your password unique and confidential. Never share your login details, OTP codes, or verification codes with any third party — including anyone claiming to be nice99 support. Legitimate nice99 staff will never ask for your full password.

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Your Data Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding the personal data that nice99 holds about you. nice99 is committed to honouring these rights within the timelines and limitations set by applicable law.

To exercise any of the rights below, contact nice99 at support@nice99.app using the email address registered to your account. Include "DATA RIGHTS REQUEST" in your subject line and describe the specific right you are exercising. nice99 will acknowledge your request and respond within a reasonable timeframe consistent with applicable law.

Right to Access

You have the right to request a copy of the personal data nice99 holds about you and to receive information about how it is processed.

Right to Correction

You have the right to request correction of inaccurate or incomplete personal data in your nice99 account. Some corrections may require supporting documentation.

Right to Erasure

You may request deletion of personal data that is no longer necessary for the purposes it was collected. This right is subject to legal retention obligations that may override it.

Right to Object

You may object to certain processing activities, including processing based on legitimate interests, where your personal situation warrants it and no overriding grounds apply.

Right to Block or Restrict

You may request restriction of processing in certain circumstances, such as while a dispute about accuracy is being resolved, or where processing is unlawful and you prefer restriction to deletion.

Right to Complain

If you believe nice99 has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission of the Philippines.

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Cookies and Tracking Technologies

nice99 uses cookies and similar browser-based technologies to enable core platform functionality, maintain your login session, apply your preferences, and support security monitoring. Without essential cookies, the nice99 platform cannot function correctly.

Cookies used by nice99 fall broadly into two categories. Session cookies are temporary files stored in your browser only for the duration of your visit. They are deleted automatically when you close your browser and are essential for maintaining your logged-in state during a gaming session. Persistent cookies remain on your device between sessions and are used to remember your language and display preferences.

nice99 does not use cookies for third-party advertising or cross-site behavioural tracking. You can configure your browser to block or delete cookies at any time, though doing so may affect the functionality of the nice99 platform, including login and session management.

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Minors and Under-Age Access

nice99 is strictly an adult platform. Access and registration are limited to individuals who are at least 21 years of age. nice99 does not knowingly collect personal data from anyone below this age limit.

If nice99 discovers or is informed that personal data has been collected from a person under 21 years of age, that data will be deleted and the associated account will be permanently closed. Account holders must never share their nice99 login credentials with minors or allow minors to access the platform through their account.

If you believe a minor has accessed or created an account on nice99, contact support at support@nice99.app immediately with details so the matter can be investigated and resolved without delay.

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Changes to This Privacy Policy

nice99 may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data handling practices. The effective date shown at the top of this page will always reflect the most recent version.

When changes are material — meaning they affect your rights or how your data is processed in a meaningful way — nice99 will notify registered players through the email address on their account and through a prominent notice on the platform before the changes take effect. For minor or clarifying amendments, the updated policy will be posted without individual notification, though the effective date will be updated.

Continued use of nice99 after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with an updated policy, you should stop using nice99 and contact support to request account closure.

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Contact nice99 About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, need to report a potential data breach affecting your account, or wish to raise a privacy-related concern, contact nice99 using the details below.

nice99 Privacy Contact

Email: support@nice99.app
Subject line: PRIVACY REQUEST – [your concern]
Include your registered email address and a clear description of your query. nice99 aims to respond to privacy-related requests within 15 business days of receipt.

Complaints that are not resolved through direct communication with nice99 may be escalated to the National Privacy Commission of the Philippines, the supervisory authority for data privacy matters under the Data Privacy Act of 2012.

Privacy at a glance

Six Things nice99 Does to Protect Your Privacy

Privacy protection at nice99 is not just a legal document. These are the practical measures that apply to your data every day you use the platform.

We Never Sell Your Data

nice99 does not sell, rent, or trade your personal information to advertisers or data brokers. Data sharing is limited to the service providers directly involved in running the platform and legal obligations that require disclosure.

Compliance with Philippine Data Privacy Act

nice99's data practices are built around Republic Act No. 10173. This means your rights to access, correct, restrict, and object to data processing are recognised and respected as legal entitlements, not optional courtesies.

Minimal Access Controls

Only the nice99 team members who genuinely need access to your personal data for their role can see it. Access logs are maintained and reviewed as part of standard security monitoring.

Clear Notifications of Changes

When material changes are made to this Privacy Policy, nice99 contacts registered players through their account email before the changes take effect, not after. You have the opportunity to review changes and close your account if you disagree.

Defined Retention Periods

nice99 does not hold your data indefinitely. Retention periods are tied to the specific purpose for which data was collected and the minimum periods required by applicable Philippine law. Data that is no longer needed is securely deleted or anonymised.

You Are in Control

Under the Philippine Data Privacy Act, you have rights to access, correct, restrict, object to, and in some cases request deletion of your data. Contact nice99 support at support@nice99.app to exercise any of these rights at any time.

Play with confidence

Your Privacy Is Protected at nice99

Now that you understand how nice99 handles your personal data, register your account with confidence. Philippine peso transactions, familiar payment channels, and data practices built around Philippine law — all in one platform for Filipino players.

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